Contact us

We thank you for your understanding and patience. We continue to monitor the Coronavirus situation very carefully. Given the latest guidance regarding stopping non-essential travel and asking people to work from home where possible, we may have fewer numbers of staff immediately available on the telephone to take your calls.

Here are other ways to contact us or obtain information:

Investment valuations

Automated valuations

You can obtain an automated valuation by calling 0800 092 2051 (open 24 hours) and selecting option 1.

You will need to have your client reference number to hand.

Manage your account online

You can view your account online, including transactions and valuations.

If you are an existing user, log in here (opens in a new window)

If you wish to register for the first time, register here (opens in a new window), but please be aware that a PIN (personal identification number) will be sent to you in the post, so you will need to wait for it to arrive before you can access the service. Unfortunately, this may take longer than normal because of the current situation.

Price updates and quick online valuations

You can check the value of your units/shares here on the website on our 'fund explorer' page, and also by using our 'funds tracker' tool.

Dealing

If you want to give us dealing instructions:

By post: application forms are available to download and print from our literature library; post your request to Artemis Fund Managers Limited, PO BOX 9688, Chelmsford, CM99 2AE. Payment by Direct Debit is preferable as it is faster for us to process than cheques
By fax: similarly, download and print your application form then fax it to 0845 076 2290
Online: if you are registered for our 'manage your account' service (opens in a new window), you can sell online after logging in (for class R and class C unit/shares only)

General enquiries

By email:email us at [email protected] and we will respond within 24 hours – but please be careful about your personal information as email is not a secure form of communication
By post: post your enquiry or request to Artemis Fund Managers Limited, PO BOX 9688, Chelmsford, CM99 2AE
By fax: fax your enquiry or request to 0845 076 2290
By telephone: if you still need or prefer to speak to us in person, call 0800 092 2051 (business days 8am to 6pm) or from outside the UK +44 1268 445 401. We will be very happy to help but you may have to wait longer than usual.

Obviously, the situation is very fluid. We are preparing for every eventuality we can and will update this page with any further information as appropriate. Thank you for your understanding and patience and we hope you stay well.

Our offices: please note that the Artemis offices in London and Edinburgh are now closed. Any post sent to those addresses will not be opened and will be securely held until we are able instruct redelivery when we can reach the offices. Please ensure any post is sent to Artemis Fund Managers Limited, PO BOX 9688, Chelmsford, CM99 2AE and we will deal with it as quickly as we can.